Autenrieth will manage Codero's customer support, data center operations and technical teamsBy CJ ArlottaDedicated, managed, cloud and hybrid hosting services provider Codero Hosting named former Rackspace (RAX) executive Robert Autenrieth as the company’s COO and technical operations and support vice president.
Dedicated, managed, cloud and hybrid hosting services provider Codero Hosting has named former Rackspace (RAX) executive Robert Autenrieth as the company’s COO and technical operations and support vice president.In his new role, Autenrieth will be responsible for managing Codero’s customer support, data center operations and technical operations teams, while also managing Codero’s data center strategy – from design to execution.Autenrieth most recently worked as Rackspace's vice president of global support operations, providing executive oversight of strategic planning, tactical alignment, customer support and product engineering for Rackspace on a global level.He spent eight years with Rackspace in total, working in various roles, including general manager of data center engineering/operations, where he developed operational strategies around data center management.Codero Hosting President and CEO Emil Sayegh said in a prepared statement that Autenrieth is well-suited to design and manage the Codero global data center footprint and customer care delivery.“Robert led one of the largest teams at Rackspace with hundreds of employees reporting to him, making him an ideal fit to ensure Codero reliably delivers cloud-based services on a massive scale, always advancing our technology to meet growing customer and business demands," he said.Autenrieth said in a prepared statement that Codero is correctly aligning automation, operations, marketing and the right product mix to support the small and medium-sized business (SMB) and enterprise markets."I look forward to providing the leadership, strategic planning and tactical implementation necessary to take the operations and customer support teams to the next level ensuring we deliver exceptional service to every customer, in every interaction," he said.Codero offers various dedicated, cloud and managed hosting solutions. To learn more about the company's solutions, please visit the company's website.