By Nathan EddyThe platform can help businesses free up IT resources by having the hosting provider manage all IT infrastructure up to the application layer.Managed, cloud and hybrid hosting services provider Codero Hosting released its Proactive Managed Hosting service, which leverages an automation hosting layer, and augments it with a technical team of dedicated experts.Designed for use by e-commerce, software-as-a-service (SaaS) and Web-dependent businesses, the platform can help businesses free up IT resources by having the hosting provider manage all IT infrastructure up to the application layer.This includes the data center infrastructure, networks, networking devices, operating systems and applications subsystems for clients, Emil Sayegh, CEO of Codero Hosting, told eWEEK.Sayegh said the platform is ideal for high-trafficked Websites such as Vertamin, an online ad network specializing in food and travel e-commerce that is dependent on uptime and high performance, or SaaS vendors such as SeriousPayroll."The return on investment is phenomenal," Sayegh said. "The companies using this service level have reduced their spend on monitoring technology, buying servers, paying for co-location space and hiring system administrators."The company’s Proactive Managed experts are trained on Windows, Linux, VMware and networking, with certifications including Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Professional (CCNP), VMware professional certification for data center virtualization and a selection of Red Hat certifications."Most of our customers are startups, small and midsize business that are 100 percent dependent on the Web for their revenue," Sayegh said. "Web presence is mission critical for them. We cater to them. We give startups and SMBs the same reliability and scale that much larger Websites such as Target.com or Walmart.com have."There are no limitations on the services that can be managed, as coverage includes hybrid hosting, elastic block storage, public or private cloud, dedicated servers, network devices, storage area networks (SAN) and network area storage (NAS).The release also includes improved monitoring and provisioning tools leveraging Codero’s automation platform to help proactively support and protect its customers’ mission-critical Web presences and applications, as well as enterprise-level firewalls and hardware like Dell servers.Sayegh also pointed out security is only as good as the weakest link, which is why an automatic hosting layer is engineered from the ground up for top security and reliability."The breaches often happen at the end user side by compromised passwords, or other methods, and hackers use the weakest link," he said. "With this new Proactive Managed Service, end users actually have very limited access, and hence our experts are the ones handling all the critical changes."Codero currently has data centers in Dallas-Fort Worth, Phoenix and Ashburn, Va., with plans for expansion in Europe.All services and products are backed by SSAE 16 (previously known SAS 70 Type II) secure data centers and live around-the-clock U.S.-based support.